Retail Sales Associate Spanish Bilingual

Verizon • Frederick, MD

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology solutions that meet their needs. You will build customer connections, ask questions to uncover needs, recommend products and services, and close sales through clear communication. The role also includes ongoing training and development, learning operational functions such as merchandising and inventory, and opportunities to contact interested Verizon customers and engage with the community at Verizon-sponsored off-site events.

This is an onsite, worksite-based role with 40 scheduled weekly hours. The position requires flexibility to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to pick up additional shifts during busy periods. The role is commission-based and offers base pay plus the opportunity to earn commissions. Bilingual employees in eligible locations may receive additional annual compensation after passing a language assessment.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Fluency in English and Spanish.
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Build connections with customers and ask questions to identify their needs.
• Recommend products and solutions that meet customers’ needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to interested Verizon customers.
• Engage with the community at Verizon-sponsored off-site events to expand the customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave for eligible new parents.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
• Potential additional annual compensation for bilingual employees in eligible locations who pass a language assessment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED