Retail Sales Associate Spanish Bilingual

Verizon•Rochester, MN

4d•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time, bilingual English- and Spanish-speaking Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, providing exceptional customer service, understanding customers’ needs, and recommending complete technology solutions. Associates receive ongoing training in sales and operational functions, including merchandising and inventory. The position may also involve contacting interested Verizon customers by phone or text and participating in Verizon-sponsored community events outside the store. The role offers a base pay rate of $18.27 per hour for the location listed in the requisition, with commission-based earning potential. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, hours worked, and performance, along with individual commissions for meeting or exceeding sales goals. Scheduled weekly hours are 40. Employees must be willing to work evenings, weekends, and holidays, and may pick up additional shifts during peak periods. Benefits include medical, dental, and vision coverage; a matched 401(k); paid time off; paid parental leave; tuition assistance; discounts; and other programs and incentives. The position is intended to provide opportunities for career growth through training and continued development.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluent in English and Spanish.
Willingness to work evenings, weekends, and holidays; schedule is provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Discover customers’ needs by building connections and asking relevant questions.
Recommend products and solutions that address customers’ needs.
Close sales through clear communication and intuitive technology solutions.
Develop skills through ongoing training and upskilling in merchandising and inventory operations.
Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
Participate in off-site Verizon-sponsored community events to build a customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and other offerings.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.