Bilingual Spanish - Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers have a positive experience and find technology solutions using AT&T products and services offered by My Wireless. The role involves engaging customers, explaining available products and services, and guiding them through the buying process in an energetic retail environment. Associates are expected to meet individual performance goals and AT&T standards, provide outstanding customer service, develop their sales skills, contribute to a clean and welcoming store, work toward team goals, and participate in marketing activities. Training is provided, and successful associates may become eligible for new opportunities and financial rewards, including potential advancement to the management team. This job description is not all-inclusive; employees may perform other related duties as needed.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to be employed in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual Spanish; bilingual ability is preferred but may not be required depending on location.
- Experience prospecting through outbound calls.
Responsibilities
- Engage with customers and educate them about available AT&T products and services.
- Guide customers through the buying process and help them make purchasing decisions by providing outstanding customer service.
- Meet and exceed personal performance goals and AT&T standards of performance.
- Develop sales skills through training and ongoing learning.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Perform other related duties as needed to meet the organization's ongoing needs.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
