About The Position

Stio Mountain Studio Sales Associates provide an exceptional brand experience at the Bend, Oregon retail location. The role delivers outstanding customer service through knowledge of the Stio brand story and products, customer engagement, and selling. Associates support a dynamic, cohesive team and help create a customer experience grounded in connection, high-quality product education, and enthusiasm for Stio’s products and company. This is a seasonal, part-time, hourly, non-exempt position, with an anticipated start in fall 2026 and end in spring 2027. Holiday-season coverage is required. An extension may be possible based on business needs and individual performance.

Requirements

  • Excellent customer service and interpersonal skills.
  • Commitment to creating an inclusive and supportive space for everyone who enters the Mountain Studio.
  • Proactive approach to learning and eagerness to contribute to a new and growing market for Stio.
  • Computer proficiency.
  • Commitment to Stio’s mission, vision, and values.
  • Ability to move around the retail space, move upwards of 50 lbs, and occasionally traverse ladders.

Nice To Haves

  • High school diploma or GED.
  • Retail and/or sales experience.
  • Point-of-sale experience.

Responsibilities

  • Maintain the store’s visual aesthetic through routine cleaning, mannequin changes, display organization, and general floor tidying.
  • Receive inventory shipments, restock the sales floor, and keep back-stock organized.
  • Perform operational duties, including answering phones and fulfilling customer service shipments.
  • Provide knowledgeable, up-to-date information about Stio products, sales, and pricing.
  • Use the point-of-sale system to process customer transactions, payments, refunds, exchanges, and gift cards accurately and efficiently.
  • Open or close the store when required.

Benefits

  • Generous employee discount.
  • Holiday pay.
  • Industry discounts.
  • Employee Assistance Program.
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