Retail Sales Associate

Kelley's Market•Freeport, IL
•$15 - $18•Onsite

About The Position

Kelley’s Market in Freeport is hiring Retail Sales Associates to provide friendly customer service and help keep the convenience store running smoothly. The hands-on role includes cashier transactions, stocking shelves and coolers, and maintaining a clean, welcoming store. Associates help customers with everyday purchases, from morning coffee to evening stops. The position offers $15–$18 per hour, based on relevant experience, knowledge, skills, education, and certifications, plus an additional $3 per hour for hours worked between 10 p.m. and 7 a.m. Full-time and part-time positions are available. Kelley’s Market is part of Kelley Williamson Company, a family-owned business serving Northern Illinois and Southern Wisconsin since 1926.

Requirements

  • Be at least 21 years old.
  • Provide friendly, dependable customer service in a busy retail environment.
  • Communicate clearly and work effectively with team members and store leadership.
  • Use basic math skills to handle cash and process transactions accurately.
  • Be available to work flexible hours, including evenings, weekends, and holidays.
  • Stand for extended periods.
  • Frequently lift up to 30 pounds and occasionally lift up to 50 pounds.
  • Work in coolers, freezers, and outdoor conditions.
  • Obtain an alcohol sales operator license where required.

Nice To Haves

  • Previous work in retail, a convenience store, or a gas station.
  • Experience as a cashier or in another customer service role.
  • Experience handling cash or completing shift reports.

Responsibilities

  • Welcome customers and provide friendly, efficient service.
  • Operate the cash register and point-of-sale system; process purchases and refunds; and handle cash accurately.
  • Answer customer questions about products, prices, and promotions.
  • Stock and organize shelves, coolers, freezers, and merchandise displays.
  • Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
  • Maintain clean and stocked Kelley’s Café food and beverage areas and follow food safety procedures.
  • Complete shift paperwork and assist with cash and safe reconciliation.
  • Follow safety, security, and cash-handling procedures.
  • Communicate customer concerns, equipment problems, and other issues to store leadership.
  • Work with the team to keep daily store operations running smoothly.

Benefits

  • Medical and dental coverage through BlueCross.
  • Vision coverage through EyeMed.
  • Flexible Spending Account (FSA).
  • Voluntary life and accidental death and dismemberment insurance.
  • Voluntary short-term disability coverage.
  • 401(k) retirement plan.
  • Vacation time.
  • Personal time.
  • Illinois Paid Leave.
  • Six paid holidays.
  • Opportunities for advancement within Kelley’s Market.
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