Retail Sales Associate - Womens Shoes, Oak Brook Center - Full Time
About The Position
As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role is not limited to cashiering; it centers on the customer and includes helping keep the shopping area clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, top-selling items, trends, and promotions. During the day, they welcome customers and build friendly, personal relationships; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty program benefits, thank customers, and collaborate with colleagues to provide good service and achieve individual and store results. This full-time position is typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
- Recommend products and services using product knowledge, trends, and promotion information.
- Drive sales performance, meet daily sales goals, and use effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Help maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Complete customer transactions using the cash register and other technology.
- Thank customers and ensure they have what they need before they leave.
- Collaborate with and support teammates to serve customers and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
