Retail Sales Associate - Womens Shoes, Aventura - Full Time
About The Position
As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create memorable customer experiences. You learn about customers’ needs, make personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a clean, organized, inviting shopping environment. You prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. Throughout the day, you welcome customers, build relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and collaborate with colleagues to deliver strong individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to handle electronic devices.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders, including reaching above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Understand customer needs and provide personalized product and service recommendations.
- Engage customers with a warm welcome and friendly, personal conversations to build relationships and encourage repeat visits.
- Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Learn about new arrivals, top-selling items, trends, and promotions to assist and sell with confidence.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
- Collaborate with colleagues and support one another in serving customers and the community.
- Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
