Seasonal Retail Sales Associate, Patrick Henry
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You work toward sales goals through customer engagement and effective selling behaviors, building trust and loyalty along the way. The role also includes maintaining a clean, organized, inviting, and shoppable sales area. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, popular products, trends, and promotions. During the day, they welcome customers, build personal connections, and provide product information. They also merchandise new receipts, process damages, testers, and merchandise selected for return to vendors, update signs and pricing, and support merchandise moves. Colleagues share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role calls for teamwork, dependability, adaptability, and a commitment to learning and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to work toward daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Responsibilities
- Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
- Offer personalized product and service recommendations and use effective selling behaviors to meet daily sales goals.
- Share information about products, new arrivals, top-selling items, trends, and promotions.
- Share the benefits of the Loyalty program and provide a thoughtful customer experience through the end of each interaction.
- Keep the sales floor clean, organized, prepared, and shoppable.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Collaborate with teammates and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
