About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. You anticipate team needs, keep the area ready for customers, and help create positive customer experiences during the busy seasonal period. The role involves engaging with customers, learning about new arrivals, top-selling products, trends, and promotions, and working toward sales goals. You help maintain a shoppable space by merchandising new merchandise, processing damages, testers, and selected items for return to vendors, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. Flexible availability is needed for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoys meeting people, learning about them, and sharing information.
  • Resourceful and adaptable to changing priorities; able to work independently and as part of a team.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create a welcoming fragrance department experience and provide warm, personal customer service.
  • Prepare products and restock displays while keeping the department clean, organized, and ready for customers.
  • Support the sales team on the sales floor and behind the scenes, including assisting with transactions.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and maintain a shoppable space.
  • Process damages and testers, and select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and work toward sales goals and individual and store results.

Benefits

  • Competitive pay and benefits.
  • Health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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