Seasonal Retail Fragrances Sales Associate, Patrick Henry

Macy's•Newport News, VA
•$15 - $20•Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and operational support, anticipating team needs and keeping the department ready for customers during the busy season. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, ability to work independently, and strong teamwork skills.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Support customers with transactions and share Loyalty program benefits.
  • Help customers with their needs and provide a sincere thank-you at the end of the interaction.
  • Collaborate with colleagues to serve customers and communities.
  • Work toward sales goals, take pride in the work, and learn from colleagues to support individual and store results.
  • Stay informed about new arrivals, top-selling items, trends, and promotions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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