Retail Sales Associate, Old Orchard - Part Time

Macy's • Skokie, IL

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales floor and fitting-room area.

Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and getting the sales floor ready for customers. They welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, continuous improvement, and delivering individual and store results are central to the role.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide welcoming, personalized customer service and learn about customers’ needs.
• Recommend products and services using product knowledge and information about trends, new arrivals, promotions, and popular items.
• Engage customers and use effective selling behaviors to achieve daily sales goals and build customer loyalty.
• Maintain a clean, organized, prepared, and shoppable sales floor and fitting-room area.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
• Collaborate with colleagues and support one another in serving customers and communities.
• Attend to customers’ purchases and process register transactions as needed.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed