Seasonal Retail Sales Associate

Vuori•Garden City, NY

14d

About The Position

The Seasonal Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic, engaging approach. The role focuses on delivering strong customer service, supporting sales goals in a team-based commission environment, and helping maintain store operations and visual standards. Associates build relationships with customers, offer knowledgeable guidance on merchandise style and fit, and support the sales team in providing excellent service. They also assist with inventory management, cash-control procedures, merchandising, store cleanliness, and other projects that support the customer experience.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create an unforgettable customer experience and forge lasting relationships with customers.
Work with the sales team to provide each customer with the best possible service.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback on merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge in fashion and activewear to serve customers as an expert.
Assist with projects while keeping the focus on customer experience.
Communicate inventory needs to support business goals.
Stock the sales floor every evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash-control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
Identify and communicate product concerns in a timely manner.