Seasonal Retail Sales Associate, Wheaton Plaza

Macy's•Wheaton, MD

1d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and helping ensure the sales floor is ready for customers. During the day, they welcome and assist customers, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another, collaborate to serve customers and the community, and work to improve and achieve individual and store results. This is a seasonal retail position at Macy’s Wheaton Plaza. Schedules include weekend shifts and depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to work toward daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide attentive, hospitable customer service and create personalized shopping experiences.
Understand customers’ needs and recommend relevant products and services.
Engage customers and use smart selling behaviors to achieve sales goals and build customer loyalty.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and ensure customers have what they need before they leave.
Collaborate with colleagues and contribute to individual and store results.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice