Seasonal Retail Sales and Recovery Associate, Wheaton Plaza

Macy's•Wheaton, MD

1d•Onsite

About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, approachable service and support the team in achieving sales goals. You prepare the sales floor for customers, stay informed about goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversation. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You also share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration and continually work to improve individual and store results. This is a seasonal role. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; the posting does not specify this role’s weekly hours.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
Work independently and contribute to team dynamics.
Be comfortable using electronic devices.
Meet the position’s physical requirements, including talking, lifting, constant movement, standing, and reaching; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, and climbing ladders; and reaching, including above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.

Responsibilities

Create a welcoming shopping experience through friendly, attentive customer service.
Keep the sales floor clean, organized, visually engaging, and ready for customers.
Maintain merchandise displays and tidy fitting rooms.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers, make eye contact, and engage in friendly, personal conversations.
Recover the sales floor and fitting rooms throughout the day.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Support coworkers through honesty, care, and collaboration.
Work toward sales goals and contribute to individual and store results.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice