As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. With a friendly, approachable attitude, you support sales goals through consistent, high-quality service. Colleagues prepare for the day by getting the sales floor ready, reviewing goals, new arrivals, top sellers, and promotions, and greeting coworkers. They welcome customers and have friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and end interactions with a sincere thank-you. They also collaborate with teammates, strive to improve, take pride in their work, and learn from one another to deliver individual and store results. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. It involves frequent use of computers and other technology, including handheld equipment and cash registers. Physical duties include talking, lifting, constant movement, standing, reaching, and other activities described below.
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Career Level
Entry Level
Education Level
No Education Listed