Seasonal Retail Sales Associate, Wheaton Plaza

Macy's•Wheaton, MD
•$18 - $22•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage loyalty. The role also includes maintaining a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new products, best sellers, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they support merchandising and store operations, share the benefits of the Loyalty program, and collaborate with teammates to deliver a positive customer experience and strong store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to begin a new venture, with ability to adapt to changing priorities and work independently as well as in a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
  • Provide personalized product recommendations and connect customers with appropriate products and services.
  • Use customer engagement and selling behaviors to achieve daily sales goals and targets.
  • Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts, process damages and testers, and select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their purchase.
  • Work collaboratively with colleagues to support customers and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program, including mental health counseling and legal and financial advice
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