Seasonal Beauty Advisor - Lancome, Wheaton Plaza
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of trends to introduce customers to products and innovations suited to their needs and style. You build lasting client relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You combine genuine hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. The position includes customer service and sales-floor responsibilities, maintaining a shoppable space, supporting colleagues, and using point-of-sale technology and digital tools. The posting states that schedules include weekend shifts and require flexible availability, including days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Welcome customers and create friendly, personalized conversations that build customer relationships.
- Provide beauty advice and tailored consultations, demonstrate product application, and educate customers on the benefits and use of beauty products.
- Stay current on beauty trends, new arrivals, top-selling items, promotions, and product launches.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Achieve daily sales goals and drive client loyalty through exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and take part in ongoing training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
- Support colleagues through honesty, care, and collaboration.
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
