Retail Sales Associate - Womens Shoes, University Town Center - FL - Full Time

Macy's • Sarasota, FL

5d • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout customer experiences. You learn about customers’ needs, provide personalized recommendations, share product and service knowledge, and build trust and loyalty while working toward sales goals. The role includes helping customers on the sales floor and in fitting rooms, acquiring new customers by opening credit accounts, and sharing loyalty program benefits. You also maintain a clean, organized, inviting, and shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Colleagues collaborate with teammates, stay informed about products, trends, and promotions, and look for ways to improve individual and store results.

Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability is required for days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to open credit accounts and share loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Comfort using electronic devices and technology.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to talk, move constantly, reach with arms and hands, stoop, kneel, crouch, and climb ladders, including reaching above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers, understand their needs, and offer personalized product and service recommendations.
• Create friendly, personal customer interactions that build relationships, trust, and loyalty.
• Meet daily sales goals and use effective selling behaviors to drive performance.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Collaborate with colleagues and support one another in serving customers and the community.
• Complete customer transactions using register and handheld technology, and provide a sincere, helpful checkout experience.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed