Retail Sales Associate, University Town Center - FL - Full Time

Macy's • Sarasota, FL

2d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge and engaging service on the sales floor and in fitting rooms, you build trust, meet sales goals, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build personal connections, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, promote the Loyalty program, and finish customer interactions with a sincere thank-you. The role also involves collaborating with colleagues, pursuing continuous improvement, and contributing to individual and store results.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and interest in meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with a warm welcome and learn about their needs to provide personalized product and service recommendations.
• Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and targets.
• Build customer relationships and loyalty through friendly, personal conversations and effective service.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed