Sales Associate - University Town Center

Pacsun Careers•Sarasota, FL

2d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends to customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently delivering an exceptional customer experience. The associate supports sales and operational goals, executes digital sales strategies such as ship-from-store and BOPIS, maintains visual and organizational standards, and follows company, safety, and loss prevention policies. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. The role involves frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds; sitting or standing for extended periods; climbing ladders as needed; and moving around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting. Travel may be required for Store Manager and above roles only.

Requirements

Passion for products, brands, fashion, and trends.
High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Availability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and involve leadership for escalated concerns.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core value behaviors.
Maintain the company’s fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.