Seasonal Retail Sales Associate, Northlake Mall - NC

Macy's•Charlotte, NC

6d•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire loyalty. The role also involves maintaining a clean, organized, inviting, and shoppable sales floor; merchandising new merchandise; processing damages, testers, and items for return to vendors; updating signs and pricing; and supporting merchandise moves. Colleagues review sales goals, learn about new arrivals, top sellers, trends, and promotions, and share loyalty-program benefits with customers. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort with meeting daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology required to perform job functions.

Responsibilities

Create welcoming, personal customer interactions and build customer relationships.
Understand customer needs and provide personalized product and service recommendations.
Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
Maintain a clean, organized, prepared, and shoppable sales floor.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Collaborate with teammates and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.