Retail Sales Associate, Bozeman Gallatin Valley - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and customer-focused selling behaviors to meet sales goals, and help build customer trust and loyalty. You also help keep the shopping space clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and welcoming customers with friendly, personal conversations. You maintain a shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves. You share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honest collaboration, work toward individual and store results, and learn and improve together. This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Interest in meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to perform the position’s physical requirements, including standing for at least two consecutive hours and lifting at least 25 pounds.
- Ability to talk, move constantly, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create welcoming, personalized customer interactions and build customer relationships.
- Understand customer needs and recommend appropriate products and services.
- Use product knowledge and selling behaviors to achieve sales goals and contribute to store results.
- Review sales goals and stay informed about new arrivals, popular products, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with and support teammates.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
