Retail Sales Associate, Jefferson Valley - Full Time

Macy's•Yorktown Heights, NY
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and inspire loyalty. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty program benefits, and collaborate with teammates to achieve individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver personalized customer service and hospitality by understanding customer needs and recommending appropriate products and services.
  • Engage customers, build relationships and loyalty, and work toward sales goals using effective selling behaviors.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
  • Update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
  • Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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