Retail Sales Associate, Imperial Valley - Full Time

Macy's•El Centro, CA

1d•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with appropriate products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers in friendly, personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to serve customers and communities. The role includes working toward individual and store results and learning from colleagues. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Physical requirements include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves using computers and other technology, including handheld equipment and a cash register.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
Welcome customers and build relationships through warm, personal conversations and effective selling.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals and contribute to individual and store results.
Maintain clean, organized, and shoppable sales floors and fitting rooms; recover merchandise, update signs and pricing, and support merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with colleagues to support customers and communities.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice