Retail Sales Associate, Imperial Valley - Full Time

Macy's • El Centro, CA

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The position involves more than cashiering and centers on creating positive customer experiences.

You help maintain a clean, organized, and inviting shopping environment. At the start of the day, you prepare the sales floor, review sales goals, learn about new arrivals and best sellers, and stay informed about trends and promotions. During the day, you engage customers, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You also share loyalty program benefits and ensure customers have what they need before they leave.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays. This position involves frequent technology use and physical activity, including standing, moving, reaching, lifting, and climbing ladders.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift at least 25 pounds, move constantly, stand for at least two consecutive hours, and reach with arms and hands.
• Ability to stoop, kneel, crouch, and climb ladders, including reaching above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Welcome and engage customers, learn about their needs, and provide personalized product and service recommendations.
• Use product knowledge, customer engagement, and smart selling behaviors to meet sales goals and build customer loyalty.
• Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
• Collaborate with and support colleagues to serve customers and the community.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed