Seasonal Retail Sales Associate, Imperial Valley

Macy's • El Centro, CA

2d

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine sales performance with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a welcoming, clean, and organized shopping environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they maintain merchandise and displays, update signs and pricing, process damages and vendor returns, and assist with merchandise moves. The role also includes promoting the Loyalty program, completing customer interactions with care, and collaborating with teammates to achieve individual and store results.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to meet the position’s physical requirements, including talking, lifting, frequent movement, standing, and reaching.

Responsibilities

• Engage customers with a warm welcome and friendly, personal conversations to understand their needs and build customer relationships.
• Offer personalized recommendations and connect customers with appropriate products and services.
• Achieve daily sales goals by using customer engagement and effective selling behaviors.
• Help customers on the sales floor and in fitting rooms, sharing product knowledge and information about promotions and trends.
• Keep the sales floor clean, organized, inviting, and ready for customers.
• Merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing.
• Promote the Loyalty program, ensure customers have what they need, and provide a sincere thank-you at the end of each interaction.
• Work collaboratively with colleagues to support customers and communities and achieve individual and store results.
• Review sales goals, new arrivals, top-selling items, trends, and promotions in preparation for the day.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed