Seasonal Retail Sales Associate, Imperial Valley

Macy's•El Centro, CA
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet selling goals, build trust, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. During the day, they welcome customers and build friendly relationships, maintain a shoppable sales floor through merchandising and other merchandise tasks, share loyalty program benefits, and provide a sincere closing interaction. Teamwork, continuous learning, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Engage customers with warm, personalized service and understand their needs.
  • Recommend products and services, use product knowledge, and work toward sales goals.
  • Build customer relationships and encourage loyalty.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts, process damages and testers, select merchandise for vendor returns, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits and provide customers with a helpful, sincere conclusion to their shopping experience.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Learn from others and work to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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