Retail Sales Associate, Jefferson Valley - Full Time

Macy's • Yorktown Heights, NY

3d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes helping maintain a clean, organized, and inviting shopping environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. The role also involves collaborating with colleagues and continually learning to improve individual and store results.

This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to start new tasks and adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Responsibilities

• Deliver personalized customer service and product recommendations based on customers’ needs.
• Engage customers and use smart selling behaviors to achieve sales goals and build customer loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, and ready for customers.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share the benefits of the Loyalty program and provide customers with a helpful, courteous conclusion to their shopping experience.
• Collaborate with colleagues and learn from one another to support individual and store results.
• Use handheld equipment and cash registers to process transactions.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed