Retail Sales Associate, Moreno Valley - Full Time

Macy's•Moreno Valley, CA
•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome and engage customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and continually learn to improve individual and store results. This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, along with regular, dependable attendance and punctuality.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
  • Work toward daily sales goals by using customer engagement and smart selling behaviors.
  • Learn about new arrivals, top-selling items, trends, and promotions to inform and support selling.
  • Keep the sales floor clean, organized, and ready for customers.
  • Recover and maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere, customer-focused close to each interaction.
  • Collaborate with and support colleagues to serve customers and communities and achieve individual and store results.
  • Attend to register transactions and use handheld equipment and other technology as needed.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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