About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and education about beauty products, trends, and innovations. You build and manage lasting client relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help maintain a clean, organized, and shoppable sales floor; keep current on products, arrivals, trends, and promotions; support merchandise moves; and provide warm, customer-focused service. You share loyalty program benefits, work collaboratively with colleagues, and use point-of-sale technology and digital tools to support transactions and the shopping experience. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and availability. All schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty product benefits and use.
  • Provide expert product advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals by delivering exceptional service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Stay informed about new arrivals, top-selling items, trends, promotions, product launches, and sales events through ongoing training and vendor education.
  • Use clienteling tools, point-of-sale technology, and digital tools to promote offers and streamline transactions.
  • Welcome customers warmly, build customer relationships, help ensure they have what they need, and thank them sincerely.
  • Collaborate with colleagues and support a positive customer and team experience.
  • Review sales goals and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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