Retail Sales Associate, Moreno Valley - Full Time

Macy's•Moreno Valley, CA
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you help make customer visits memorable, meet sales goals, and inspire loyalty. The role also includes maintaining a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, promote the Loyalty program, and provide a sincere farewell. Teamwork, continued learning, and achieving individual and store results are important parts of the role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required. The position requires frequent use of computers and other technology, including handheld equipment and a cash register, along with regular movement and physical activity.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Create personalized shopping experiences by understanding customer needs and recommending appropriate products and services.
  • Engage customers warmly, build customer relationships, and provide hospitality throughout the shopping experience.
  • Work toward daily sales goals using customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable; recover the floor and support merchandise moves.
  • Update signs and pricing as needed.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and support one another to serve customers and communities.
  • Use computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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