Retail Sales Associate, Victor Valley - Full Time

Macy's•Victorville, CA
•$17 - $21

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales targets, and inspire customer loyalty. The role includes maintaining a clean, organized, and inviting shopping space, and is more than simply operating a cash register. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They engage customers in friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; support merchandise moves; share loyalty program benefits; and collaborate with teammates to deliver customer and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register.

Responsibilities

  • Create welcoming, personalized customer interactions and build customer relationships.
  • Understand customer needs and recommend relevant products and services.
  • Work toward sales goals and use effective selling behaviors to drive performance.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain clean, organized, and shoppable sales floors and fitting rooms.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their purchases.
  • Collaborate with colleagues and support one another to serve customers and communities.
  • Use a cash register and other technology to perform job functions and process transactions.
  • Demonstrate regular, dependable attendance and punctuality.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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