Retail Sales Associate, Victor Valley - Full Time

Macy's • Victorville, CA

2d

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. Through customer engagement, product knowledge, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also includes helping keep the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they welcome and assist customers, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and share loyalty program benefits. They collaborate with teammates and aim to improve their performance and contribute to individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to use electronic devices.
• Ability to meet physical requirements, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
• Recommend products and services using product knowledge and effective selling behaviors.
• Work toward daily sales goals and contribute to individual and store results.
• Learn about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
• Communicate and collaborate with customers, co-workers, and supervisors.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
• Support teammates with honesty, care, and collaboration.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed