Retail Sales Associate, First Colony - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You work on the sales floor and in fitting rooms, using warmth, product knowledge, and personal engagement to build trust, meet sales goals, and inspire customer loyalty. The role also includes maintaining a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. Throughout the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The position emphasizes teamwork, continuous improvement, and achieving individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Interest in meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to begin a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers, handheld equipment, and cash registers and process register transactions.
Responsibilities
- Provide personalized customer service and product recommendations through genuine hospitality and customer engagement.
- Work toward daily sales goals and contribute to individual and store results.
- Learn about customer needs, products, services, new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and inviting sales floor and fitting rooms, including recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Share the benefits of the loyalty program and ensure customers have what they need before completing their visit.
- Collaborate with colleagues to support customers and the team.
- Use a cash register and other electronic devices to process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
