Seasonal Retail Sales and Recovery Associate, First Colony
About The Position
As a Retail Sales & Recovery Colleague at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. With a friendly, approachable attitude, you support customers and help the team achieve sales goals through consistent, high-quality service. You prepare the sales floor for customers, stay informed about goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversation. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues support one another through honesty, care, and collaboration, and strive to improve and achieve individual and store results. The role requires dependable attendance and punctuality, flexible availability for days, evenings, weekends, and holidays, and the ability to communicate effectively with customers, coworkers, and supervisors. The job involves standing, moving, talking, reaching, lifting at least 25 pounds, and using computers, handheld equipment, and cash registers. Macy’s offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, paid holidays, learning and leadership development, merchandise discounts, performance-based incentives, an annual merit review, and an Employee Assistance Program.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Work independently and contribute effectively to a team.
- Use electronic devices, including computers, handheld equipment, and cash registers.
- Meet the physical requirements of the role, including standing for at least two consecutive hours, lifting at least 25 pounds, frequent movement and reaching, and stooping, kneeling, crouching, and climbing ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Prepare and maintain a clean, organized, customer-ready sales floor.
- Maintain merchandise displays and tidy fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to assist customers.
- Welcome customers and create friendly, personal conversations that support a positive shopping experience.
- Recover the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
- Support coworkers through honesty, care, and collaboration while working toward individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Education Level
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