Seasonal Retail Sales Associate, First Colony

Macy's•Sugar Land, TX
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new products and promotions, and keeping informed about trends. They assist customers on the sales floor and in fitting rooms, maintain merchandise presentation, and support their teammates in delivering strong customer service and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to meet daily sales goal challenges.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs.
  • Offer personalized product recommendations and explain products and services.
  • Work toward sales goals by using customer engagement and effective selling behaviors.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts, process damages and testers, prepare select merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
  • Support teammates through honest, caring, and collaborative teamwork.
  • Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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