About The Position

The Retail Sales Specialist is affiliated with a specific vendor brand and uses product knowledge and selling skills to drive vendor sales and create an enhanced shopping experience. The specialist prioritizes customers, advocates for their needs, and communicates customer opportunities to store leadership and vendor representatives. The role includes delivering excellent service, maintaining store readiness, and supporting sales and shortage-prevention efforts. The position is seasonal and full-time; retail hours may include days, evenings, weekends, and holidays.

Requirements

  • Minimum of 1 year of previous merchandising or retail experience.
  • Ability to communicate and present information effectively to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter who can work independently and as part of a team.
  • Good time-management skills and ability to complete projects in a timely manner.
  • Comfort with computers and frequent use of RF equipment.
  • Flexible scheduling and availability to work retail hours, including days, evenings, weekends, and/or holidays.
  • Ability to stand for at least two consecutive hours and handle the physical requirements described in the posting, including lifting or moving at least 30 pounds.

Nice To Haves

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience and make the customer the priority.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify business-driving opportunities and increase sales.
  • Use product knowledge to educate and assist customers in making appropriate choices.
  • Convert customers into clients.
  • Maintain high customer-readiness standards and a clean, neat, easy-to-shop store environment.
  • Ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties and other assigned duties.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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