Retail Sales Associate, Roosevelt Field - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout customer experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals, learning about new merchandise, popular items, trends, and promotions, and engaging customers in friendly, personal conversations. You recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and thank customers. Colleagues collaborate with one another and continually learn to improve individual and store results. This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. The position involves frequent use of computers and other technology, including handheld equipment and cash registers.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Understand customers’ needs and provide personalized product and service recommendations.
- Engage customers with warmth, product knowledge, and genuine hospitality to create memorable shopping experiences.
- Work toward daily sales goals through customer engagement and effective selling behaviors.
- Build customer relationships, trust, and loyalty.
- Help keep the sales floor clean, organized, and ready for customers.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Stay informed about new arrivals, top-selling items, current trends, and promotions.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
