Seasonal Retail Sales Associate, Roosevelt Field

Macy's•Garden City, NY
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, make personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach on the sales floor and in the fitting room. You work toward sales goals through customer engagement and effective selling behaviors, build trust and loyalty, and help keep the shopping space clean, organized, and inviting. The role involves preparing for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. You maintain a shoppable space through merchandising, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits and provide customers with a thoughtful closing experience. Colleagues collaborate with one another and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and build customer relationships through friendly conversations and product recommendations.
  • Drive sales performance, meet daily sales goals, and use effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts, process damages and testers, and handle selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share the benefits of the Loyalty program and provide customers with a sincere, helpful conclusion to their shopping experience.
  • Collaborate with colleagues and learn from one another to support customer service and individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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