Retail Merchandising Support Associate, Roosevelt Field - Full Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You are a visible, welcoming presence who greets customers and offers assistance, while collaborating with colleagues across departments to support sales and create a positive, hospitable environment. The role includes supporting visual merchandising by updating mannequins and resetting floor layouts in line with company directives. You maintain the sales floor and fitting rooms by recovering displays, updating signs and pricing, replenishing merchandise, and supporting merchandise moves. You assist customers with product guidance, promote loyalty benefits, and help the team prepare the department for the next business day. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to connect with customers, help achieve store sales goals, and participate in sales-boosting events.
- Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide customers with guidance based on their needs and product features.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
Responsibilities
- Execute merchandise movement and placement strategies and support merchandise moves.
- Enhance the visual appeal of the sales floor, update mannequins, and reset floor layouts according to company directives.
- Maintain clean, organized, and shoppable sales floors, displays, and fitting rooms.
- Update pricing and promotional signage and replenish merchandise.
- Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate across departments to support sales, achieve shared goals, and elevate customer experience.
- Work toward daily sales goals and participate in sales-boosting events.
- Restock merchandise, reorganize the department, and prepare the space for the next day.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
