Retail Merchandising Support Associate, Roosevelt Field - Full Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. You provide a visible, welcoming presence, greet customers, and offer assistance. You collaborate across departments to support sales and foster a hospitable, positive environment. Daily work includes preparing and organizing the sales floor, updating mannequins, resetting layouts, and aligning merchandise presentation with company directives. You welcome customers, listen to their needs, and provide thoughtful assistance and product guidance. You recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You share loyalty program benefits, help customers with their needs, and thank them. You also help reorganize departments, restock, and prepare the store for the next day, while working with colleagues to improve results and achieve sales goals. Full-time colleagues are typically scheduled 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. This position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to build customer connections, help achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming, friendly environment and foster meaningful conversations and connections.
- Ability to learn store products and provide guidance based on customers’ wants, product features, and choices.
- Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Ability to effectively use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Keep pricing and promotional signage accurate and up to date.
- Prepare and organize the sales floor; update mannequins, reset floor layouts, and align presentation with company directives.
- Greet customers, listen to their needs, provide assistance and product guidance, and create a welcoming shopping experience.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and assist with acquiring new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales, achieve shared goals, and elevate customer experience.
- Reorganize departments, restock merchandise, and prepare the space for the next day.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
