UNIQLO Retail Sales Associate (Full Time) - Roosevelt Field Mall

UNIQLO • Garden City, NY

6d • Onsite

About The Position

The Full-Time Sales Associate is the store’s customer service specialist and reports to the Store Manager. The role is responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing detailed product information, and closing sales. The position also supports store operations, merchandising, shipment processing, and management initiatives.

The role requires open availability at least five days per week, averaging 32 or more hours per week based on business seasonality. Employees may have no more than two days off in a Monday–Sunday workweek and may have scheduling restrictions on no more than three days per week, with only one restriction permitted Friday through Sunday. At least one restriction must be time-based.

The position pays $18.00 per hour. Promotion opportunities are offered every three months based on individual performance.

Requirements

• Strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to stand for long periods and read computer terminals.
• Ability to push, pull, move, lift, or carry objects weighing at least 25 pounds.
• Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
• High school diploma or GED, or six months of retail or related experience.
• Maintain open availability at least five days per week, averaging 32 or more hours per week based on business seasonality.
• Have no more than two days off in the same Monday–Sunday workweek.
• Limit scheduling restrictions to no more than three days per week, with only one restriction Friday–Sunday and at least one restriction being time-based.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards, including visual presentation and cleanliness.
• Proactively manage customer needs and exceed expectations by using the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and saying the six standard phrases.
• Understand fitting room standards and assist when needed.
• Act as cashier when required, following cashier protocol.
• Process shipments and ensure all merchandise is represented on the floor in full size runs.
• Assist management in identifying and resolving store issues.
• Provide customers with product and brand knowledge.
• Follow company policies and procedures and notify management of infractions.
• Assist with special projects assigned by management.

Benefits

• Medical coverage (full-time only).
• Dental coverage (full-time only).
• Vision coverage (full-time only).
• 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed.
• Paid parental leave (full-time only).
• Fertility benefits, including IVF (full-time only).
• Life insurance (full-time only).
• Short-term and long-term disability insurance (full-time only).
• HSA/FSA options (full-time only).
• Employee Assistance Program.
• Vacation and personal time off (full-time only).
• Sick and wellness time off.
• 30% employee merchandise discount.
• Employee referral bonus.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED