Retail Sales Associate, Boston - Downtown - Part Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and an individual approach, you build trust, meet sales goals, and inspire customer loyalty. You also help maintain a clean, organized, and inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and best sellers, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, share loyalty-program benefits, and support teammates through honest and collaborative service. They take pride in their work, pursue sales goals, and learn from one another to support individual and store results. This position requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. All schedules include weekend shifts.
Requirements
- No education or experience is required.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Comfort communicating with customers virtually, by phone, and in person.
- Ability to use point-of-sale technology, applications, electronic devices, and handheld equipment.
- Good product knowledge and ability to guide customers based on their preferences and product features.
- Ability to build customer relationships, achieve sales goals, and collaborate effectively with colleagues across departments.
- Self-motivation to keep current with product knowledge, trends, and required training.
- Ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to stand or walk around the store or department for prolonged periods of at least two consecutive hours.
- Ability to lift and move items weighing up to 30 pounds and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
Responsibilities
- Greet and connect with customers in a friendly, genuine way and help make their experience positive.
- Ask questions to identify customer needs and recommend relevant products, new arrivals, and options that inspire purchases.
- Offer solutions and options to complete sales, and help customers finish their shopping journey.
- Learn store products, services, loyalty programs, and sales systems to assist customers and suggest additional items.
- Maintain department recovery standards, including the selling floor and fitting rooms.
- Execute merchandise presentation, ensure pricing accuracy, and process markdowns accurately and promptly.
- Build customer relationships, achieve sales goals, and participate in pre-selling and sales-boosting events.
- Support colleagues and foster an accepting, respectful environment that strengthens relationships with customers, colleagues, and communities.
- Keep the shopping space clean, organized, and inviting.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program, including mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
