Seasonal Retail Sales Associate, Boston - Downtown
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. By using product knowledge and engaging customers on the sales floor or in fitting rooms, you build trust, meet sales goals, and encourage customer loyalty. The role also helps maintain a clean, organized, inviting shopping space. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers and develop friendly, personal conversations; recover sales-floor and fitting-room areas; update signs and pricing; and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere, personal close to each interaction. Teamwork, continuous improvement, and achieving individual and store results are important parts of the position. This seasonal role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Full-time colleagues typically work 30 or more hours per week; part-time colleagues typically work 12–24 hours per week.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Engage customers with genuine hospitality and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and build customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build friendly, personal customer relationships.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty-program benefits, make sure customers have what they need, and thank them sincerely.
- Collaborate with colleagues and contribute to individual and store results.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
