Retail Sales Associate - Womens Shoes, Mall at Rockingham Park - Part Time

Macy's•Salem, NH

3d•Onsite

About The Position

Macy’s is seeking a Retail Selling Colleague for the Womens Shoes department at Mall at Rockingham Park. The colleague combines results-focused selling with genuine hospitality to create memorable shopping experiences. They learn about customers’ needs, offer personalized recommendations, explain products and services, and work toward sales goals by engaging customers and using effective selling behaviors. The role includes building customer trust and loyalty and helping maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. They also support teammates and contribute to individual and store results through collaboration, continuous improvement, and dependable attendance. This part-time role typically involves 12–24 scheduled hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts. The position requires flexible availability for days, evenings, weekends, and holidays. Physical duties include talking, lifting, frequent movement, standing, reaching, using technology and register equipment, and occasionally stooping, kneeling, crouching, and climbing ladders.

Requirements

Flexible availability for days, evenings, weekends, and holidays; all schedules include weekend shifts.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to open credit accounts, share loyalty benefits, and meet daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
Comfort using electronic devices.
Ability to talk, lift, move frequently, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver personalized customer service and product recommendations while creating a welcoming shopping experience.
Engage customers and use selling behaviors to achieve daily sales goals and build customer loyalty.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Complete register transactions using cash registers, handheld equipment, computers, and other technology.
Collaborate with colleagues and contribute to individual and store results.
Maintain regular, dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice