Seasonal Retail Sales Associate, Fashion Valley

Macy's • San Diego, CA

1d

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You understand customer needs, provide personalized recommendations, and connect customers with appropriate products and services. You use product knowledge and customer engagement to achieve sales goals, build trust, and encourage loyalty. The role also involves maintaining a clean, organized, inviting, and shoppable sales floor.

Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, then welcome customers and build friendly, personal relationships. During the day, they merchandise new receipts, process damages, testers, and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support teammates through honesty, care, and collaboration and work to improve their own and store results.

Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Ability to use electronic devices.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and provide personalized recommendations based on their needs.
• Drive sales performance and meet daily sales goals through customer engagement and effective selling behaviors.
• Build customer relationships and encourage loyalty by sharing program benefits and providing attentive service.
• Keep the sales floor clean, organized, inviting, and shoppable.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing and support merchandise moves.
• Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed