About The Position

As a Seasonal Fragrance Sales Support colleague at Macy’s, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, assisting with transactions, and helping customers during the busy seasonal period. Seasonal colleagues are typically scheduled for 10–20 hours per week; actual hours depend on business needs and colleague availability. The role calls for flexible team players who can manage multiple tasks in a fast-paced environment and work various shifts, including nights, weekends, and holidays. Colleagues greet and assist customers, learn about new arrivals, top-selling items, trends, and promotions, and work toward sales goals. They also support merchandising and product handling, update signs and pricing, assist with merchandise moves, and collaborate with teammates to deliver a positive customer experience. The position requires regular movement and standing, lifting, reaching, and other physical tasks, as well as use of computers and other technology, including handheld equipment and cash registers. Macy’s describes its work environment as dynamic and inclusive and offers competitive pay and benefits.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Help create a warm and inviting customer experience in the fragrance department.
  • Maintain a clean, organized, fully stocked, and shoppable sales floor.
  • Prepare products and restock displays while supporting the sales team on the floor and behind the scenes.
  • Greet customers, engage in friendly conversations, and help build customer relationships.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals to engage and assist customers confidently.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Assist with customer transactions and share loyalty program benefits.
  • Collaborate with colleagues and contribute to individual and store results.
  • Maintain dependable attendance and punctuality.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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