Retail Sales Associate, Key Holder

DXL Group•Alpharetta, GA

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term guest relationships by providing an unmatched retail experience. The role focuses on customer service, product knowledge, and coaching team members in a fast-paced environment. DXL operates free-standing stores that close at 7 p.m. and promotes from within.

Requirements

  • High school diploma or equivalent.
  • Superior customer service techniques and experience with problem and complaint resolution.
  • Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

  • College or university degree.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Act as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a customer-focused sales team through ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • All team members are eligible for quarterly bonuses.
  • DXL is committed to developing employees and promoting from within.
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