Sales Associate - Guest Experience Specialist
About The Position
Retail Sales Associates at Bob’s Discount Furniture support the company’s success and expansion by helping customers bring their home design ideas to life. The role delivers world-class service in a low-pressure, gimmick-free sales environment. The company describes its workplace as supportive, fun, team-oriented, inclusive, and focused on skills-based hiring. Opportunities may be full-time or part-time, and the position requires flexibility to work a retail schedule. Compensation is an hourly advance against commission, with uncapped commissions. Expected first-year earnings typically range from $45,000 to $65,000 annually; the stated base pay is $16.90 as an advance against commission. Benefits and support include medical, dental, and vision coverage; life insurance options; a 401(k) profit-sharing plan with a company match; paid time off; an employee assistance program and emergency support programs; employee discounts; flexible retail schedules; tuition reimbursement; and professional development opportunities. The position requires extended periods of standing and moving throughout the showroom, and lifting or moving up to 50 pounds as needed.
Requirements
- Energetic and self-motivated, with strong interpersonal skills.
- Basic computer proficiency.
- Must be at least 18 years old.
- Ability to work a flexible retail schedule.
- Ability to stand for long periods and move throughout the showroom.
- Ability to lift and move up to 50 pounds as needed.
- Customer engagement and active listening skills.
- Relationship-building and client follow-up skills.
- Consultative selling and product knowledge application.
- Team collaboration and communication skills.
- Adaptability to retail schedules and high-energy environments.
- Comfort with digital tools and point-of-sale systems.
- Organizational skills and time management.
- Problem-solving and goal orientation.
Nice To Haves
- Previous retail or commission-based sales experience.
- Bilingual communication skills.
- Passion for home design and interior décor.
- Experience with customer relationship management tools or systems.
Responsibilities
- Help customers bring their home design dreams to life.
- Deliver world-class customer service in a low-pressure sales environment.
- Engage customers, listen actively, build relationships, and follow up with clients.
- Use consultative selling and product knowledge to support customers.
- Collaborate and communicate with the team.
- Use digital tools and point-of-sale systems.
- Solve problems and work toward goals.
Benefits
- Medical, dental, and vision coverage.
- Employer-paid and voluntary life insurance options.
- 401(k) profit-sharing plan with a company match.
- Paid time off, including vacation, sick days, holidays, and a birthday day off.
- Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
- Exclusive employee discounts.
- Flexible retail schedules.
- Tuition reimbursement.
- Professional development opportunities.
- Hourly advance/draw against commission pay structure with uncapped commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
