Sales Associate - Guest Experience Specialist

Bob's Discount Furniture • Downers Grove, IL

8d • $45,000 - $65,000 • Onsite

About The Position

Retail Guest Experience Sales Specialists help customers bring their home design ideas to life by delivering world-class service in a low-pressure, gimmick-free retail environment. The role combines customer service, relationship building, product knowledge, consultative selling, and teamwork in a high-energy furniture showroom. Bob’s offers full-time and part-time opportunities and a flexible retail schedule. Compensation is an hourly advance against commission with uncapped commissions; expected first-year earnings typically range from $45,000 to $65,000 annually.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage with customers, listen actively, and help them with their home design needs.
• Build customer relationships and follow up with clients.
• Use product knowledge in a consultative sales approach.
• Collaborate and communicate with the team.
• Work toward goals and solve customer-related problems.
• Use digital tools and point-of-sale systems.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with generous match.
• Paid time off including vacation, sick days, holidays, and birthday.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Tuition reimbursement and professional development opportunities.
• Hourly advance / draw vs. commission pay structure with uncapped commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed